Holiday Inn Express & Suites New Martinsville By Ihg, New Martinsville WV - Deals & Reviews

Water temperature in the shower barely made it past lukewarm!!! Late room cleaning left me feeling neglected!!! Lacked compensation for the major water issue!!! Parking felt cramped during peak hours!!!

The hotel was very clean and the staff

was incredibly friendly, making our family reunion enjoyable. The late-night pool access was a plus for us. However, I would have preferred a bit more variety during breakfast. All in all, it was a pleasant stay.

Stayed in a Standard Room for 2 nights. The room was clean and super comfy, and the beds were made daily. I loved that it felt fresh and inviting throughout my stay. The convenience of the late-night pool was a bonus for our family reunion too! Noticed the shower water could have been a bit warmer though.

my stay at holiday inn express was fantastic! the rooms were spotless and the staff was incredibly friendly. the pool being open all night was a major plus for our family reunion, and the breakfast lady went above and beyond with the biscuits and gravy. it's a great spot that's close to dining options, perfect for family outings.

strongly recommend

The hotel stood out for its cleanliness, with comfortable beds that were well-maintained daily. The friendly staff created a welcoming atmosphere, especially the kitchen lady who served delightful biscuits and gravy. However, a rude manager left a negative impression, and communication issues were encountered during our check-in process, which detracted from the experience.

Friendly staff and heated pool were great, but water issues caused inconvenience.

great stay but could use some breakfast variety

The hotel was very clean and the staff was exceptionally friendly. The pool being open all night was a huge plus for our family reunion since we returned late. Each morning, the breakfast staff was lively and made our experience enjoyable with her friendly service.

I would have preferred more variety during breakfast.

The hotel had beautiful architecture that was well-maintained, making it a pleasing environment to stay in. The accessible features were thoughtfully designed, allowing me to navigate comfortably throughout the property.

Shower water temperature could be improved.

We spent two nights here and loved the convenience it offered. Plus, the staff was super nice, especially the breakfast lady, who made delicious biscuits and gravy. We took a day to enjoy the nearby Lewis Wetzel Park, where we played with the paddle boats and enjoyed the playground. Such a nice spot for family fun!

My kids wished for a larger breakfast variety.

I had a great stay! The pool was open all night, allowing for late-night swims, and the breakfast staff were friendly and served delicious biscuits and gravy. Just wish the shower temperature was more consistent! I'd definitely choose this place again.

the beds were super comfy and the indoor pool was open non-stop. the coffee was only one pot.

The pool being open all night was awesome for my family reunion, and the room was really comfy! Everything was clean and welcoming. Justin helped us easily adjust our reservation, which was a lifesaver!